In one line: The Right to Information Act does not make the government vicariously liable for a delinquent CPIO. Under Section 20, the penalty is personal — Rs 250 per day up to Rs 25,000, payable by the officer from their own salary. The department cannot reimburse. Additionally, the Commission can recommend disciplinary action under the service rules. Both remedies can be imposed together.
Did you know? The Central Information Commission issued 2,341 personal penalty orders between 2005 and 2024, aggregating over Rs 3.8 crore. Yet recovery remains weak — only about 35 percent of imposed penalties are actually recovered, because departments often process payment from establishment accounts and later pass bills to the officer. The CIC in Subhash Chandra Agarwal v. CPIO SC noted that officer-wise recovery reports should be sought.
| Remedy | Who pays |
| Section 20 penalty (Rs 25,000) | CPIO or deemed-CPIO personally |
| Section 20 disciplinary action | CPIO personally (recorded in service file) |
| Section 19(8)(b) compensation to applicant | Public authority (department budget) |
| Legal costs of defending CPIO's refusal | Department pays, but can be directed to recover from CPIO |
The Act creates personal liability but commissions often go light. These steps improve the odds:
The Public Information Officer, Shri [Name], Designation [X], has persistently delayed, without reasonable cause, the disposal of RTI applications from the appellant. The pattern shows mala fides under Section 20(1). The appellant prays that (a) a maximum penalty of Rs 25,000 be imposed on the CPIO personally, (b) disciplinary action be recommended to the cadre-controlling authority under Section 20(2), and (c) the recovery be made from the CPIO's salary directly, with a recovery certificate placed on record.
No. Sections 5(4)-5(5) make the CPIO responsible for seeking assistance. Ignorance is not a defence; inaction is.
Departments sometimes do, but this is improper. The penalty is ad personam and should be recovered from the CPIO's salary. File an RTI asking for the recovery certificate to verify.
Each contravention attracts up to Rs 25,000. Multiple RTIs can compound to much higher aggregate penalty. The Commission has imposed Rs 50,000+ on single officers for pattern delays.
If a CPIO has delayed or denied your RTI without reason, use the Section 20 prayer paragraph above in your first appeal and amplify it in the second appeal.
Last reviewed on: 20 April 2026