NSAP Pension Stopped? RTI to District Social Welfare Officer

Part of Pillar 4 — RTI for Money & Schemes. Related: EPFO pension RTI.

• Life-certificate (Jeevan Pramaan) not submitted within the annual window.
• Re-verification under the state's periodic review failed.
• Beneficiary marked “deceased” wrongly by a beat-constable / ANM.
• Bank account dormant / closed.
• Aadhaar-seeding / NPCI not completed.
• Eligibility re-assessment (e.g., child attained majority — widow pension terminated prematurely).

• Pension stopped for 3+ consecutive months.
• Life certificate submitted but pension not resumed.
• Beneficiary re-verified but status “pending”.
• Bank account changed but new account not linked.
• Pension amount less than notified.

• Current status of the beneficiary record.
• Last life-certificate submission date + acceptance.
• Re-verification status and survey officer's name.
• Aadhaar + NPCI mapping log.
• Bank-account status; if flagged inactive, the source of that flag.
• PFMS / state-treasury disbursement reference for the last release.
• Reason for hold, with the rule / notification.
• Restoration procedure.
• Local officer contact.

• District Social Welfare Officer (DSWO) / Social Security Officer. State RTI portal → Social Welfare / Social Justice / Women & Child Development (depending on state).
• Rs. 10 fee; BPL free.

To,
The Public Information Officer,
Office of the District Social Welfare Officer,
[District], [State]

Subject: Information under Section 6(1) of the RTI Act, 2005, regarding my NSAP pension.

Sir/Madam,

I, [Name], S/o / D/o / W/o [Parent / Spouse], resident of [Full Address], submit:

Pension type (IGNOAPS / IGNWPS / IGNDPS / state): ________
Beneficiary ID: ________
Aadhaar (last 4 digits): XXXX
Bank account (last 4 digits): XXXX
Month from which pension stopped: ________
Amount expected per month: Rs. ________

Please provide:

1. Current status of my beneficiary record.
2. Last life-certificate (Jeevan Pramaan) submission date and acceptance status.
3. If re-verification has been conducted, the survey officer's name, date of visit, and findings recorded.
4. Aadhaar + NPCI mapping log with dates.
5. Bank-account status with this Office. If flagged inactive / dormant, the source document.
6. PFMS / state-treasury disbursement reference for the last release.
7. Specific reason recorded for the hold, with the rule / notification relied on.
8. Procedure and timeline for restoration, including arrears calculation.
9. Local Social Welfare Inspector / Gram Panchayat Secretary name and contact.
10. Grievance officer / First Appellate Authority contact.

I enclose Indian Postal Order / Challan No. __________ for Rs. _____.
I declare I am an Indian citizen.

Yours faithfully,
[Signature / Thumb impression (witnessed)]
[Name, Date, Place]

1. Beneficiary-record status.
2. Life-certificate acceptance.
3. Re-verification survey.
4. Aadhaar/NPCI log.
5. Bank-account status.
6. PFMS disbursement reference.
7. Hold reason.
8. Restoration procedure.
9. Local officer contact.
10. FAA contact.

• Day 0–15 RTI routed; DSWO pulls the record.
• Day 15–25 Field survey / life-certificate update; pension often restored within this window.
• Day 30 Reply mandatory.

• Full Aadhaar number — use only last 4.
• Not citing beneficiary ID.
• Writing in English where Hindi / regional-language form is the state's default.
• Skipping the life-certificate question.

• Annual Jeevan Pramaan — November each year for most states; plan ahead.
• Bio Jeevan Pramaan at CSC / bank — cost Rs. 15.
• For “deceased” error, a Life Certificate + Sarpanch's certificate is the fastest remedy.
• Arrears — Section 20 RTI Act penalty may induce arrears release.

Q1. IGNOAPS amount?
Rs. 200/month (60-79 yrs) and Rs. 500/month (80+) at central level; states typically top up.

Q2. Is pension transferable on migration?
Yes but requires state-to-state coordination; RTI can surface the transfer file.

Q3. Can family members file for a senior?
Yes — a family member who is an Indian citizen can file.

Q4. What if the bank is closed?
Update the bank; re-seed Aadhaar; pension resumes. RTI extracts which link failed.

Social-welfare pensions are lifelines. Stoppages are almost always recoverable. RTI identifies the specific link and accelerates restoration.

• Pillar 4 — Money & Schemes
• PF / EPS pension RTI
• Scheme delay RTI
• File RTI online

• NSAP Operational Guidelines (Ministry of Rural Development)
• State Social Welfare Rules

Last reviewed: 21 April 2026.