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+{{htmlmetatags>metatag-keywords=(gst refund stuck rti,gst refund delay rti,rti cbic gst,itc refund rti,export refund rti,gst rfd-01 rti,gst refund status rti)&metatag-description=(GST refund stuck beyond 60 days? File RTI to CBIC / State GST office to unlock refund status, officer name, and exact deficiency. Copy-ready template inside.)}}
+====== GST Refund Stuck? File RTI to Unlock Your Refund ======
+{{ :social:auto:rti-for-gst-refund.png?direct&1200 |RTI for GST refund — RTI Wiki}}
+{{page>snippets:dpdp-banner}}
+<WRAP center round tip 95%>
+**Need help drafting this RTI?** Use our free **[[:tools:rti-assistant|RTI Assistant]]** — describe your problem, get a ready-to-file Section 6(1) application with your name and address pre-filled. Also handles First Appeal and Second Appeal to the CIC/SIC.
+</WRAP>
+<WRAP info>
+**In one line.** Under Section 54 of the CGST Act, 2017, a refund must be processed within **60 days** of a complete Form GST RFD-01. When it isn't, an RTI to the jurisdictional GST office extracts the refund application status, deficiency memo, and responsible officer — in 30 days, Rs. 10.
+</WRAP>
+Part of the **[[:rti-for-money-and-schemes|Pillar 4 — Money & Schemes]]** pillar.
+Part of **[[:rti-for-daily-life|Pillar 1 — RTI for Daily Life Problems]]**. See also [[:rti-for-income-tax-refund|RTI for income-tax refund delay]].
+===== What is the problem =====
+GST refunds get stuck on:
+  * **Deficiency memo (RFD-03)** not served to the taxpayer.
+  * **Provisional refund (RFD-04)** granted but final adjudication pending.
+  * **Zero-rated export refund** held on procedural grounds.
+  * **Inverted-duty refund** requiring invoice re-mapping.
+  * **Pre-audit / Audit (RFD-08 Show-Cause)** triggered but not communicated.
+  * **Interest under Section 56** not computed.
+===== When to use RTI =====
+  * Refund pending >60 days from complete application filing.
+  * RFD-03 deficiency memo received but no follow-up.
+  * SCN issued without specific ground.
+  * Refund sanctioned (RFD-06) but not credited to bank.
+===== What you can ask =====
+  * ARN (Application Reference Number) current status in GSTN.
+  * Deficiency memo details and the specific clause invoked.
+  * Officer handling the case (Superintendent / AC / JC).
+  * Pre-audit observations.
+  * SCN copy if issued.
+  * Interest calculation under Section 56.
+  * Payment-release date and bank IFSC.
+===== Step-by-step RTI filing =====
+==== Where to file ====
+  * **Central GST refund** → CBIC CPIO via ''rtionline.gov.in'' → Department of Revenue.
+  * **State GST refund** → State Commercial Taxes Department via state RTI portal.
+  * For **export refunds**, the Central CGST Commissionerate of the exporter's principal place of business.
+==== Fees and timeline ====
+Rs. 10 filing; BPL free. 30 days reply.
+===== Sample RTI application =====
+<code>
+To,
+The Central/State Public Information Officer,
+Office of the [Assistant Commissioner / Joint Commissioner], GST Division,
+[Division name], [Commissionerate / State]
+Subject: Information under Section 6(1) of the RTI Act, 2005, regarding my GST refund application.
+Sir/Madam,
+I, [Name], [GSTIN], [Principal Place of Business], submit:
+ARN: ________
+RFD-01 filing date: ________
+Type of refund (Zero-rated / Inverted / Excess / Export / Other): ________
+Period for which refund claimed: ________
+Please provide:
+. Current status of my refund application in GSTN, with the specific stage (document review / pre-audit / sanctioned / paid).
+. If RFD-03 deficiency memo has been issued, a certified copy with date and grounds.
+. Name, designation, and posting of the officer currently handling the file.
+. Pre-audit observations recorded in the file.
+. Copy of any SCN issued under RFD-08, with the specific ground.
+. If refund has been sanctioned, the sanction-order number, date, and bank IFSC + UTR of payment.
+. Interest calculation under Section 56 of the CGST Act, 2017 (if applicable).
+. Estimated date of release, if pending.
+. Average turnaround at this Division for similar applications in the last 6 months.
+. First Appellate Authority contact.
+I enclose Indian Postal Order No. __________ for Rs. 10.
+I declare I am an Indian citizen.
+Yours faithfully,
+[Signature, Date, Place]
+</code>
+===== 10 questions that unlock the case =====
+  - GSTN portal status.
+  - RFD-03 deficiency memo.
+  - Officer name.
+  - Pre-audit observations.
+  - SCN copy.
+  - Sanction-order number.
+  - Payment UTR.
+  - Interest calculation under Section 56.
+  - ETA of release.
+  - FAA contact.
+===== What happens next =====
+  * **Day 0–10** RTI acknowledged.
+  * **Day 10–25** File pulled; often sanctioned during this window.
+  * **Day 30** Reply mandatory.
+  * **Day 30+** First Appeal.
+===== Common mistakes =====
+  * Filing at CBIC HQ instead of the **jurisdictional Commissionerate**.
+  * Not quoting the ARN.
+  * Asking "why is refund delayed?" — ask for the record instead.
+  * Missing Section 56 interest claim.
+===== Pro tips =====
+  * **Section 56 interest** accrues at 6% p.a. after 60 days; mention it.
+  * **For export refunds**, attach shipping-bill / EGM reference in the RTI.
+  * **For inverted-duty claims**, mention the HSN-pair; speeds up file retrieval.
+  * **Parallel CPGRAMS** complaint at ''cbic.gov.in'' helps escalate.
+===== FAQs =====
+**Q1. Is RTI effective against GSTN glitches?**\\ Yes. GSTN is operated by the government; RTI surfaces the back-end log the officer is viewing.
+**Q2. Can I file RTI before 60 days?**\\ Yes, but the statutory delay ground kicks in on Day 61.
+**Q3. What about refund rejected on "verification"?**\\ RTI Question 2 extracts the RFD-03; the clause cited must be specific.
+**Q4. Can I claim interest separately?**\\ Yes — under Section 56; ask for the worksheet in Question 7.
+===== Conclusion =====
+GST refund delays follow a pattern: deficiency memo, pre-audit, sanction. RTI makes the pattern visible, and sanctioning officers prefer closing the file over writing a reasoned delay note.
+===== Related reading =====
+  * [[:rti-for-income-tax-refund|RTI for income-tax refund]]
+  * [[:rti-for-daily-life|Pillar 1 — Daily Life]]
+  * [[:file-rti-online-india|File RTI online]]
+  * [[:act:section-7|Section 7 — reply deadline]]
+===== Sources =====
+  * CGST Act, 2017, Sections 54, 56
+  * CBIC Circulars on refund processing
+----
+//Last reviewed: 21 April 2026.//
+{{tag>rti gst refund cbic pillar-1}}

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