Differences

This shows you the differences between two versions of the page.

@@ Line 1: / Line 1: @@
+{{htmlmetatags>metatag-keywords=(water supply rti, jal board rti, djb rti, drinking water rti, water bill correction)
+metatag-description=(Water supply complaint stuck? Use 2026 RTI templates to your municipal water board (DJB, BWSSB, etc.). Templates for missing supply, billing, sewerage, contamination.)
+metatag-title=(Water Supply Complaint RTI 2026 — Templates by City)}}
+====== Water Supply Complaint — RTI to Municipal Water Boards ======
+{{ :og/card-04.png?direct&1200 |Water Supply RTI - RTI Wiki}}
+**Every state municipal water board (DJB Delhi, BWSSB Bengaluru, KMC Kolkata, Chennai Metro Water, BMC Mumbai, MJP Maharashtra) is a public authority. Citizen Charters commit 2-7 days for billing complaints, 30 days for new connection, 24-48 hours for emergency outage repair. Beyond that — RTI to the board's PIO + parallel CGRF.**
+<WRAP center round info 95%>
+**TL;DR:** Water board service standards: complaint 7 days; new connection 30 days; emergency 24-48 hr. **[[https://righttoinformation.wiki/tools/ai-rti-draft-app.html?prefill=I want to file an RTI to the water board. Connection number: [NUM]. Complaint type: [BILLING / NO SUPPLY / SEWERAGE / CONTAMINATION]. Date raised: [DATE]. Please draft a polished RTI.|🪄 Draft my Water RTI →]]**
+</WRAP>
+**Reviewed on:** 23 April 2026.
+===== Common complaints =====
+  * No supply / low pressure for >7 days.
+  * Sewerage overflow / blocked drains.
+  * Wrong bill / disputed reading.
+  * New connection delayed beyond 30 days.
+  * Water contamination / quality.
+  * Tanker not delivered despite booking.
+===== Sample RTI — to municipal water board =====
+<code>
+To:
+The Public Information Officer,
+[DJB / BWSSB / KMC Water / Chennai Metro / BMC Water / etc.],
+[Address].
+Subject: RTI — water complaint [REF] for connection [NUM]
+Under the RTI Act, 2005:
+. Date my complaint [REF] dated [DATE] was received and dealing JE.
+. Action taken — site visit date, repair work, billing audit.
+. Reason for delay beyond Citizen Charter SoP.
+. Last water-quality test results for my zone — date + parameters.
+. Last sewerage maintenance schedule for my street.
+. Number of similar complaints pending in my zone beyond SoP.
+. Compensation policy and any compensation due to me.
+Rs. 10 IPO enclosed.
+Yours faithfully, [Name]
+</code>
+===== Escalation =====
+  - **Water board CGRF** — internal escalation.
+  - **Municipal Commissioner** — write directly.
+  - **CPGRAMS** + **MyGov** parallel.
+  - **RTI Day 30 → First Appeal Day 60.**
+  - **For contamination:** parallel to **State Pollution Control Board**.
+===== Case law =====
+  * **MC Mehta v. UoI (SC ongoing)** — water-quality monitoring jurisprudence.
+  * **Centre for Public Interest Litigation v. UoI (SC 2018)** — Yamuna pollution + water-supply transparency.
+===== Related =====
+  * [[:tools/ai-rti-draft-app.html|AI RTI Drafter]]
+  * [[:intelligence/citizen-360.html|Citizen 360 — your civic profile]]
+//Last reviewed: 23 April 2026.// {{tag>rti water-supply djb bwssb municipal citizen-service 2026}}

Was this helpful? — views