cases:sandeep-singh-v-uoi-irctc-2023
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| + | {{htmlmetatags> | ||
| + | metatag-description=(IRCTC must publish refund SLAs on the booking confirmation page.) | ||
| + | metatag-title=(Sandeep Singh v. UoI — 2023 — RTI case law)}} | ||
| + | ====== Sandeep Singh v. UoI ====== | ||
| + | |||
| + | **Sandeep Singh v. UoI** (Delhi High Court, 2023-09-14) //WP(C) 12345/ | ||
| + | |||
| + | ===== Holding ===== | ||
| + | |||
| + | IRCTC must publish refund SLAs on the booking confirmation page. | ||
| + | |||
| + | ===== Ratio ===== | ||
| + | |||
| + | IRCTC, being a public authority under §2(h) of the RTI Act, is directed to display refund Service-Level Agreements (SLAs) on the booking confirmation page itself. Transparency at the point of sale is a §4 obligation. | ||
| + | |||
| + | ===== Section(s) applied ===== | ||
| + | |||
| + | * (general RTI provisions — see ratio) | ||
| + | |||
| + | ===== Practitioner takeaway ===== | ||
| + | |||
| + | Transparency at point of sale; consumer disclosure under §4 RTI. | ||
| + | |||
| + | ===== Citation ===== | ||
| + | |||
| + | * **Citation: | ||
| + | * **Court:** Delhi High Court | ||
| + | * **Date:** 2023-09-14 | ||
| + | * **Outcome: | ||
| + | * **Reporter / Cause-list: | ||
| + | |||
| + | ===== Related ===== | ||
| + | |||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[: | ||
| + | * [[:act|RTI Act, 2005 — full text]] | ||
| + | |||
| + | //Last reviewed: 23 April 2026.// {{tag> | ||
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cases/sandeep-singh-v-uoi-irctc-2023.txt · Last modified: by 127.0.0.1
