Subhash Chandra Agarwal v. RPO Delhi (Central Information Commission, 2019-08-07) CIC/MEA/A/2019/139254 is a ruling on the Right to Information Act, 2005 — Sections 4, 7(1). RPO held to §4 proactive-disclosure obligation. Regional Passport Office is bound by §4(1)(b) proactive-disclosure obligations regarding service standards, fee structure and PIO/FAA contact information.

RPO held to §4 proactive-disclosure obligation.

Regional Passport Office is bound by §4(1)(b) proactive-disclosure obligations regarding service standards, fee structure and PIO/FAA contact information. Failure to publish citizen-charter compliance attracts §20(1) consequences.

• Section 4
• Section 7(1)

Citizen Charter cited as minimum service standard; deemed refusal triggered.

• Citation: CIC/MEA/A/2019/139254
• Court: Central Information Commission
• Date: 2019-08-07
• Outcome: allowed
• Reporter / Cause-list: CIC/MEA/A/2019/139254

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Last reviewed: 23 April 2026.