Municipal grievance (any kind) pending / closed without resolution.

• RTI Act, 2005 §6, §7(1), §4.
• 74th Constitutional Amendment, 12th Schedule.
• State Municipal Acts — citizen-charter timelines.

To:
The Public Information Officer (PIO),
[Office name + address].

Subject: RTI under §6 — Municipal Complaint query

Sir/Madam,

Under the RTI Act, 2005, kindly provide:
1. Action-taken report on complaint No. [NUMBER] dated [DATE] re [SUBJECT]
   at [LOCATION], Ward [NUMBER].
2. File noting and inspection record.
3. Officer assigned and citizen-charter timeline.
4. Action on prior complaints in last 12 months on the same subject.
Rs. 10 IPO enclosed.

Yours faithfully,
[Name]
[Address + phone + email]
[Date]

• Day 31 First Appeal.
• Day 76 Second Appeal to SIC.
• Parallel Mayor's grievance cell; Swachhata App; State Lokayukta.

• Bombay HC v. BMC slum records (2021) — ULB action records disclosable.

• Forgetting Ward Number.
• Filing to State PWD for ULB matter.

PIO of the ULB. For Delhi: SDMC/NDMC/MCD; For Mumbai: BMC.

• Garbage RTI
• Drainage RTI
• File RTI online — 12 steps
• RTI — 25 questions answered

• RTI Act, 2005 — full text.
• Citation chain in body.
• Citizen Charter of the relevant authority.
• Case-law database at /cases/search.

Last reviewed: 23 April 2026.